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FileMaker is a very easy to use graphical flat-file database management tool from Claris that allows for visual form and report creation. Originally for DOS, there were Macintosh versions and later it was ported to Windows.
WordChart is a simple flat file database with customizable forms for the GEM Desktop.
Remedy Action Request System is a powerful and flexible high-end client/server based helpdesk management program. It featured an easy to use design that was based around actual helpdesk needs. It was used in many large businesses